Chapter Leadership Volunteers


April O'Hair, SHRM-SCP – President


This is April's fifth year on the board, serving the first three in the role of Technology Director before moving onto the Leadership team.  She graduated from Eastern Washington University with her B.A. in Business Administration with an emphasis in Human Resources Management, and is currently the Assistant HR Manager at Numerica Credit Union. She earned her SHRM-CP in 2015 and her SHRM-SCP in 2016. In her spare time, April loves travelling to exciting places, going to movies with her husband, getting some sun at the lake with friends, and playing with her 110 lb. golden retriever, Sammy, and her 10 lb. pomeranian, Faith.





Krystal Siegfried, SHRM-SCP– Past President

Krystal has served over 8 years on the INSHRM Board as she moves into the Past-President role for 2019. She served 4 year as Programs co-Director and Secretary/Historian for 1.5 years. Krystal is the HR Manager at MacKay Manufacturing, a local manufacturer of precision machined products. Krystal has her B.A. in Business Management with an emphasis in Human Resources Management followed by an M.B.A. from Eastern Washington University. She earned her PHR in June 2010 and her SHRM-SCP in August of 2015. Outside of the INSHRM Board and work, it's about family and Krystal's two year old son Eli keeps life exciting for her and her husband Mike. Krystal also loves to fit in a workout, and hike or grab coffee with a friend!  







 Michael Church – Programs Co-Director/President Elect

Mike is an employment law attorney with the law firm of Stamper Rubens, P.S. Mike’s practice emphasizes all aspects of employment law, including trade secret violations, discrimination claims, and violations of non-compete or non-solicitation agreements. Mike is a forceful, yet careful and conscientious, litigator who strives vigorously to pursue his clients’ interests while balancing the need for a timely and cost-conscious resolution to each case. Mike is very active in the Spokane community as General Counsel for the Spokane Home Builders Association, General Counsel for Goodwill Industries of the Inland Northwest, and Past President of Spokane Rotary Club #21. He also serves on the Board of Trustees for the Spokane Jazz Society and the Board of Directors for Goodwill Industries. Mike is married to Lisa, and they have three daughters, all of whom share Mike’s passion for travel, snow skiing, and surfing.



Lindsey Skinfill – Communications Director


This is Lindsey’s third year on the board.  She helps enhance lives, fulfill dreams, and build communities as the HR Manager at Numerica Credit Union.  Before Numerica, Lindsey spent four great years in HR with City of Spokane Valley.  She has her BS in Human Resources for University of Idaho, MBA from Gonzaga, and has both her SHRM-CP and PHR certifications.  Lindsey loves to read, travel, and is a fierce competitor at Family Game Night.






Gretchen Stoup - Diversity Director

Gretchen is entering her first year on the INSHRM Board as the Diversity and Inclusion Director.  She is passionate about Human Resources with twenty years of management and human resources experience.  Gretchen obtained her PHR in 2008 and SHRM-CP in 2015.  She has a Bachelor’s from Hamline University and a Masters in Organizational Leadership from Gonzaga University.  Gretchen is President of her own HR Consulting company.  She also adjunct teaches for Bellevue University and Whitworth University.   Outside of INSHRM and work, she is mom to two boys.  She is also a foster-parent and active in the foster care community.



Hannah Sullivan, SHRM-CP - College Relations Director

Hannah is entering her first year on the INSHRM Board in the role of College Relations Director. Hannah works as an HR Generalist for Associated Industries, an employer association that provides HR and legal services to local businesses in the Northwest. She enjoys getting to tackle all facets of Human Resources. In 2016, Hannah graduated from Gonzaga University with a B.A. in Business Administration with concentrations in Human Resource Management and Operations and Supply Chain Management. Hannah served as the External Communications Chair and Interim President for the Gonzaga SHRM Student Chapter Executive Board. She earned her SHRM-CP in December 2017. Outside of work, Hannah enjoys kayaking, snow skiing, attending spinning classes and spending time with family and friends.




Andrea LaPlant, SHRM-CP, PHR -- Legislative Director

This is Andrea's fourth year on the board serving for the last three years as the Foundation Director.  She has been the Director of Human Resources at etailz, Inc., an e-commerce company, for over five years.  Andrea graduated from the University of Washington with a BA in Communication and Political Science.  She has been working in HR for 9 years and obtained her PHR certification in 2012 and her SHRM-CP in 2015.  Outside of work, Andrea enjoys traveling with her husband, spending time with her children and watching football.






 Jack Kaplan - Workforce Readiness Director

 This is Jack’s second year serving on the INSHRM board as Workforce Readiness Director. Jack is strongly committed to helping the business community in Spokane thrive and grow, and sees Workforce Readiness and one of the key pillars in this effort. He graduated from Rensselaer Polytechnic Institute in Troy, NY with a BS degree in Industrial Psychology, and did graduate work in management at NY Stern Graduate Business School and Southern Methodist University Graduate School of Business Administration.  He worked as a Personnel Officer in the US Army, as an HR Director and Director of Staffing and Recruiting, and as a General Manager for the Pyramid Group Recruiting firm.  He has been with Spokane WorkSource in a variety of key roles, since 2011.  His great passions are building a better community and his three granddaughters, the driving force behind his relocation to Spokane. 

Rachel Ezell – Technology Director

This is Rachel's first year serving on the INSHRM board as the Technology Director.  Rachel currently works as a Benefits Administrator at Avista Corporation.  Prior to Avista, she spent over four years working as an Actuarial Analyst at Mercer Health and Benefits.  Rachel graduated with her BS in Mathematics from Western Washington University with minors in both Business Administration and Economics.  She loves being home in Spokane with her family after spending many years on the west side of the state.  For fun she enjoys working on house projects with her husband, going to barre classes and snuggling her golden doodle, Sadie.   



Jennifer Isaacson – Treasurer

This is Jennifer’s third year serving on the INSHRM board as the Treasurer.  Jennifer moved from Bozeman, Montana in 2016, and is serving as the Director of Police Business Services for the Spokane Police Department.  Jennifer has a BA in Organizational Communication from Montana State University-Billings, and recently completed her MA in Organizational Leadership at Gonzaga University.  She has over 20 years of experience in nonprofit leadership positions, and enjoys contributing to mission-driven work.  Outside of work, Jennifer enjoys outdoor activities, travelling to new places, and spoiling her fur kids.




 Kristie Holzer, SHRM-CP – Membership Co-Director

This is Kristie’s 1st year on the board and 2nd year volunteering with INSHRM Membership.  She graduated from Eastern Washington University with her B.A. in Business Administration with an emphasis in Human Resources Management. She is currently the Employee Engagement Administrator at Numerica Credit Union and earned her SHRM-CP in 2016. In her spare time, Kristie loves spending time with her family, she has a 3 year old daughter and 1 year old son that keeps her plenty busy. In her spare time, she enjoys travelling with family, attending country concerts, shopping and finding a new Ted Talk or Podcast to listen to.




Melissa KoontzMembership Co-Director

This is Melissa’s fourth year with the Board as the Membership Director. Melissa is a Senior Employee Benefits Consultant for HUB International and helps employers to design and implement effective total rewards benefits packages. Prior to joining the insurance industry in 2012, Melissa studied at Gonzaga University, graduating with Bachelor’s degrees in Accounting and Human Resource Management/ Business Administration. Local to Spokane, Melissa has a passion for building the community and is heavily involved in other local organizations including Greater Spokane Incorporated, Leadership Spokane, and the Gonzaga Human Resources Concentration Advisory Board. Melissa enjoys running, snow skiing, camping, anything in the outdoors, and spending time with her husband, family, friends, and boxer/greyhound, Scraps Mackenzie.





Jeff Lesser, SHRM-CP - Certification Director

Jeff is entering his first year on the INSHRM Board in the role of Certification Director. Jeff works as an HR Specialist for LabCorp supporting their West Coast Division. Jeff obtained his SHRM-CP through the INSHRM Study Group in 2017 and has been helping with the class ever since. Outside of work, Jeff enjoys hiking, kayaking, camping, and spending time with family and friends.


Ashleigh Mathews, PHR - Programs Co-Director

This is Ashleigh’s 5th year serving on the INSHRM Board. She is the HR Manager at DAA Northwest, a locally owned and community conscious vehicle remarketing services organization. Ashleigh has her B.A. in Business Management, with emphasis in Human Resources, Management and Marketing, from Eastern Washington University. She earned her PHR in June 2009 and SHRM-CP in November 2015. Outside of work, Ashleigh loves to travel, run, test Pinterest recipes and spend time with her family, boyfriend and two fur children. Go Eags! 



 Suzanne O'Neil - Foundation Director

This is Suzanne’s first year on the board serving as Foundation Director but she has been a contributing member of INSHRM since 2008.  Suzanne is a Principal in the Mercer Spokane office and enjoys the responsibility for  the quality and effectiveness of the employee benefits brokerage and consulting services provided by Mercer to her clients.  Suzanne has almost 30 years of experience providing consulting services, 25 of those years serving Mercer clients in multiple cities around the country.  Suzanne’s particular areas of expertise include self-funding and strategic design and implementation of wellness and consumerism plans. Suzanne serves on Mercer’s National Wellness and Productivity Committee that brings together intellectual capital on wellness and develops and brings resources to Mercer consultants across the country. Prior to joining Mercer, Suzanne worked for several years in Aetna’s Washington, D.C., office with large corporate benefit programs.  Suzanne attended Vanderbilt University in Nashville and holds a BA in Journalism from the University of Georgia. Suzanne enjoys yoga, the outdoors and spending time with her husband and two boys. 



 Katie St. George - Secretary

This is Katie’s first year serving on the INSHRM Board as Secretary. Katie graduated from Western Washington University in 2016 with a Bachelor of Arts in Human Services and a Minor in Psychology. Katie brings with her over 2 years of HR experience working in Intern and Assistant roles. Katie currently works for PayTrace, Inc. as their Talent (HR) Assistant. Katie’s HR responsibilities for PayTrace include but are not limited to: recruitment efforts, employee relations, HR administration, and coordinating employee events/activities. Katie strives to obtain her SHRM-CP during 2019 or 2020 and is excited to advance her knowledge and expertise in the field of HR. Outside of work, Katie enjoys hanging out with her cats Jade and Blaze, going out on the town with her boyfriend, and playing with her 4-year old niece and 1-year old nephew! 

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