INLAND NORTHWEST Society for Human Resource Management
March 2015


In This Issue...

  1. Upcoming March Luncheon
  2. President's Letter
  3. Updates and Information
  4. Featured Member of the Month: Julie Bjorklund





Thank you to our March Vendor of the Month!


EmSpring benefits advisory and HR consulting firm works with small businesses that have as few as 20 covered lives to large groups with multiple locations. Our broker of record clients get far more than benefits advice and plan design from our partnership. We research and vet HR and payroll technology, provide easy-to-use online Compliance tools, access to a professional HR consultant, plus a HR HelpDesk and free HRCI webinars.Your local EmSpring team is in it for the long haul, so we take the long view when it comes to your employee benefits and HR needs. Fully-insured or self-funded, we’ll build an ACA-compliant benefits strategy – and employer services that support you.


Great Work: How to Make a Difference People Love
Centerplace Regional Event Center (NEW LOCATION)
2426 North Discovery Place Spokane Valley, WA 99216
Speaker: Mark Cook, co-author and research lead for Great Work 

Tuesday, March 10, 2015
1 General HRCI Credit / 1 SHRM Certification Credit

TIME:  Check-in begins at 11:00 AM, announcements begin at 11:30 AM  Session runs from Noon - 1 PM

Register HERE (Registration closes March 4th at noon)

The Great Work keynote teaches the role of great work in your organization and in employees’ work lives. Great work lives inside all of us. The question is: do we make the contributions to results that we could? With insights from the largest-ever study of award-winning work, New York Times bestselling author and employee engagement expert David Sturt reveals five practical skills anyone can use in their job today to produce great work. Drawing from inspirational stories of real people in real jobs, Sturt outlines how you and your organization can help employees make improvements at work and produce extraordinary results. This keynote provides both a personal methodology and leadership framework toward achieving the highest levels of quality, creativity, and innovation.

Our Speaker:    




Research lead for The New York Times bestseller Great Work, Mark Cook has spent the last several years speaking and refining the Great Work Experience to be a powerful combination of think tank and innovation lab. With more than 1,100 participants to date, Mark has facilitated the Great Work Experience at companies such as Home Depot, Safeway, Sasser, Autoliv, Northbay Healthcare, and Norton Healthcare. Each time, changing the way individuals and teams solve problems and deliver great work. Called a "proven business builder," by Stephen R. Covey, Mark has worked at Franklin Covey (where he founded Priorities Magazine), co-founded C7, a technology firm, and is the author of the Amazon bestseller Sales Blazers.

TO REGISTER: Click HERE to REGISTER and pay online!
Members: Remember to log in to receive your discount!


President's Newsletter


The board members have been busy over the last few months planning an exciting year for INSHRM. In March we have some very exciting things taking place. In addition to our monthly luncheon seminar on March 10th, this month we will be starting our very first SHRM certification study group. The study group is free so please contact Melody Matthews for more information. We will also be hosting  our second supervisor training. This is an outstanding training which received rave reviews from the over 100 attendees last year. It will be on March 24th and you can register for this on our website

 There are some additional exciting events that we are planning for you as well. This year we will have our first membership appreciation event at a Spokane Indians baseball game. This will be free for members as a way to say thank you for all your support. In addition we are looking into another membership appreciation event at a local winery downtown. Stay tuned for more details on both of these events. We will keep you posted as we finalize the details. Lastly, this year we are bringing back our annual Spring Conference. This will be in May, so we will not be having our general luncheon meeting in May this year. Stay tuned for more information!

 A BIG thank you to all the board members and committee members who are dedicated to INSHRM’s mission and success. You are valued and appreciated more than words can explain.

 "Volunteers don't get paid, not because they're worthless, but because they're priceless."  ~Sherry Anderson

 Hope you all have a successful and lucky month. Happy St. Patrick day!

Kind regards,
Kristina Riener


 Updates and Information


Bring A Buddy to Lunch!

Have a friend who’s interested in joining INSHRM and would benefit from this month’s speaker? Make sure to take advantage of INSHRM’s "Bring a Buddy" Program! Bring a guest to this month’s luncheon at no cost to them so they can see what it’s all about. It’s the cheapest 'date' you’ll ever have and they’ll thank you for it too! Email our membership team at [email protected] for more information or to submit a request. 

Spring Conference - SAVE THE DATE!

Save the date of May 12, 2015 for our Spring Conference at CenterPlace. More information forthcoming ...


Why Earn Your SHRM Certification?

Earning your SHRM-CP or SHRM-SCP credential makes you a recognized expert and leader in the HR field—and a valuable asset to your organization, keeping you and your organization more competitive in today's economy. This professional distinction sets you apart from your colleagues, proving your high level of knowledge and skills.

Why Earn Your SHRM-CP or SHRM-SCP? 

  • Boost your confidence and recognition.
  • Demonstrate mastery of the competencies and knowledge most important to organizations as defined by the SHRM Body of Competency & KnowledgeTM.
  • Expand your scope within the HR field and bring new ideas to drive business success within your organization.
  • Stand out from other HR candidates in a job search.
  • Demonstrate your long-term commitment to the HR profession.
  • Protect your organization from risk by ensuring regulatory compliance.

Upcoming Exam Schedule:

Spring Testing Window: May 1 – July 15, 2015

Applications Accepted: January 5 – March 13, 2015

Late Application Deadline: April 17, 2015

The INSHRM Chapter is hosting a study group (no registration cost) to further advance the HR profession and we would love for you to join us.  Our first study group starts March 3rd and we will meet every Tuesday from 5:30 – 7 p.m. for the months of March and April.  If you are interested in joining the study group, please contact Melody Matthews at
[email protected].
If you wish to purchase the SHRM Learning System that will be utilized in the class, as a class participant, you can purchase it for $512.   If you were to purchase it on your own as a SHRM member it would cost approximately $775 – as a non-member it would cost approximately $970.  There is no requirement that you must purchase and use the SHRM learning system.  However, it will help you tremendously and it will be the material followed in the study group.   The SHRM Learning System also gives you access to online resources, flashcards, practice tests, mobile and e-reader capability, etc.

Questions?  Feel free to contact Melody Matthews at (509) 434-5032 or via e-mail:

[email protected]


As you’ve heard at our meetings and will read in this newsletter, everyone is excited about the new SHRM-CP and SHRM-SCP certifications.  I know I’ve spoken with several of you who are very interested in becoming certified, but are concerned with the cost of both the materials and the exam.

Did you know that the 50/50 raffle—as well as other fundraisers we have throughout the year—go to support the SHRM Foundation?  And did you further know that the SHRM Foundation in turn supports YOU? 

That’s right.  The SHRM Foundation is there to support you.  Each year the SHRM Foundation awards scholarships to HR Professionals pursuing degrees in HR-related fields or professional certifications. 

Academic scholarships are awarded annually, and SHRM members may apply for the $2,000 award to support their pursuit of a graduate or undergraduate college degree.  Funds may be used for any combination of tuition, books or other course-related fees.   SHRM members may apply for a $750 award to support their pursuit of professional certification.  The funds may be used for any combination of test preparation and exam fees.  For further information, go to

In addition, INSHRM also offers Reimbursement Scholarships.  The intent of the INSHRM Reimbursement Scholarship is to reimburse members for personal costs when participating in Human Resource related activities.  (Note:  Student Scholarships are treated separately.)  Types of reimbursable activities include purchasing a Human Resource book, fees for attending a seminar or training, purchasing study materials to prepare for your certification, certification exam fees, etc.  Completed applications may be submitted to the INSHRM Board at any time throughout the year through September 30th. All complete applications will be reviewed at the November INSHRM Board meeting for approval. 

To access the application and see further details regarding INSHRM’s scholarships, go to


In the News

INSHRM is in the news! Check out this article on our partnership with Rotary 21 in Partners for Work (PFW). STCU featured a link to the PFW video as well as a brief summary of the program on its website, Here For the Good.


INSHRM would like to introduce our new members-only chat forum! You can access this function by logging in as a member and clicking on INSHRM Member Chat under the Members tab. Here members can discuss a variety of HR-related topics, such as legal compliance, safety, and the new SHRM certification. Check it out!

Supervisor Training is Back!

INSHRM 2nd Annual Supervisor Training One Day Course
Becoming a Better People Manager: Effective Recruiting, Hiring & On-Boarding
Tuesday, March 24th, 2015 8:00 a.m. -3:30 p.m.
CenterPlace 2426 N Discovery Place, Spokane Valley

Presented by Stacey Carroll MBA, SPHR, CCP, President of HR Experts On-Call and Erinn Cassidy, MBA, SPHR

Cost: $125 per participant (or $90 for students); includes breakfast, lunch and an afternoon snack

Register now at

In this full-day workshop, we'll focus on the most important yet difficult skills in management including recruiting, selection and on-boarding of talent. We’ll also cover important topics such as identifying the skills and competencies needed for a well-balanced team, behavioral interviewing and best practices for better interviews. You'll learn tips and tricks you may not have thought of before and have the opportunity to refresh your skills on things you learned but haven't quite mastered. This class will be a combination of lecture, small group discussion and large group sharing – we encourage participation! You'll walk away with skills and confidence to build a better hiring process. You’ll hear best practices, exchange ideas with colleagues and feel successful in building effective teams through effective hiring practices. Materials and hands on activity will be provided. 

  • Recruiting
  • Define what you are looking for
  • Effective recruiting strategies
  • Interviewing
  • Designing a better interview process
  • Interview options and structures
  • Legal basics – what can you ask?
  • Post interview process (reference checks, salary negotiations)
  • Behavioral Interviewing Overview
  • Developing Interview Questions
  • Selecting the best candidate
  • Interview Practice
  • Effective On-boarding
  • Best practices for effective on-boarding
  • Designing an orientation plan
  • Conduct effective career development conversations
  • Collaborate with employees on meaningful development assignments

Recommended attendees include leads, supervisors, managers and HR professionals. Last years’ highly popular and successful training with Stacey and Erinn focused on planning & assigning work, coaching and motivation!

Registration closes March 18th!

Upcoming Conference Announcement: WA State Employment Law and HR

17th Annual Washington State Employment Law & HR Conference

Friday, March 27, 2015 for the 17th Annual Washington State Employment Law & HR Conference where key business decision makers, business owners, senior level officers, management and human resource professionals come to learn about important Washington State and Federal legislation and employment issues that will be impacting their business in the future.

Click here to register!

  • The conference has been approved for 10 HRCI credits and 10 SHRM-CP/SCP credits

 This Conference also provides various events and workshops for attendees to meet with speakers and network with peers in a social environment.

Topics Include:

  • Expert analysis of pending legislation
  • Agency actions taking effect
  • Recent court decisions
  • Application of Washington State employment laws and current trends
  • Human Resource best practices and more

The Conference brings acclaimed employment law attorneys, national speakers and SHRM experts to the podium delivering powerful and impactful presentations on ever changing employment laws and legislative issues, as well as the role of HR practitioners and business leaders in these unique times.

The Washington State Human Resources Council is the official Washington State affiliate of the Society for Human Resource Management, the world’s largest association devoted to human resource management. For 16 years, attendees from across Washington have gathered to learn and to discuss critical issues of concern for Washington employment & business. In these challenging times of economic volatility in Washington, Washington State HR Council is dedicated to bringing the state’s business and HR professionals the most comprehensive and current content available from expert sources.

Register Today:


Featured Member of the Month: Julie Bjorklund



INSHRM Member:
Julie Bjorklund, SHRM-CP, PHR

I was born and raised in Sidney, British Columbia. After graduating from high school, I moved to Washington, to attend WSU on a rowing scholarship. I graduated from WSU in 2001 with a Social Science degree. In 2004 I moved to Grand Coulee, WA (my husband's home town) and worked for Coulee Medical Center in a variety of positions for 10 years; with the final 5 as the Director of Human Resources. In the spring of 2014, my family made the decision to move to a larger city, that could offer more opportunity for our children. In July 2014, I accepted a position with Secured Investment Corp, as their Director of Human Resources. We're now living in Spokane and loving it! I'm married to my wonderful husband, Mike, and we have three children, Dakota (11), Aidan (7) and Mia (5).

 How did you first come to Human Resources as a career?

I kind of fell into my HR career. I knew I wanted to work with people, and I initially thought I'd end up in Social Work, but was asked by a former CEO help him in HR and I loved it. Nearly, ten years later, I'm still in the field. I guess it was meant to be!

What has been your most rewarding experience as an HR professional?

Overall, I find my entire job rewarding. I love being able to help people see their strengths and excel in their careers.  People often just need a sounding board, and I'm lucky to be that person...well, I'm usually lucky to be that person :).

What have you found to be most challenging as an HR professional?

No job comes without challenges, but I think it's the challenges that make it rewarding. For me, I think the most challenging part of my profession is understanding that I can't fix everything, for everyone. 

Who have been your most influential mentors?

I've been very lucky over my career and was placed in a position with great mentors who believed in me and guided me through some very difficult times. Scott Graham, hospital CEO, took a chance on me, when I had no HR experience, and we ended up working together for several years following. Additionally, Alan Wagner, came along as I was struggling early in my career and assisted with helping me learn that I can only land one plane at a time, and put the challenges I was facing in perspective. I'm confident these two were pivotal in guiding me through the early parts of my career and have given me the tools to be successful.

What is your guiding principle or mantra?

"The world isn't coming to an end, so lets figure out how to make this work"

What little known fact would people find surprising about you?

I'm Canadian! I grew up in Sidney, BC and came to Washington to go to college. I was recruited to row for WSU, and loved the area so much, I never left.

If you were a bird, which bird would you be and why?

I think I'd be a parrot...a wild parrot. They live in tropical locations, are highly intelligent and are beautiful.

What are your outside hobbies and interests?

I don't feel like I have outside hobbies right now! I'm the mom of three young children (two girls and a boy), and spend all of my spare time with them; enjoying their sports and helping them become great people.

What are you enjoying most right now in your life?

I'm living the life I always dreamed of; I have a great career, an amazing husband and three wonderful kids.      



Copyright 2014 INSHRM | Spokane, Coeur d'Alene SHRM Chapter | All Rights Reserved.

Our mailing address is:
Inland Northwest Society of Human Resource Management
PO BOX 745
Spokane Valley, WA 99037